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Top 12 Frequently asked questions(FAQ)
  • What is MPaisa.info?
    • MPaisa.info - MPaisa.info is an online recharge web portal offers online mobile recharge for Airtel, Aircel, Idea, Vodafone, Tata Indicom, Tata Docomo, Reliance, BSNL, Videocon and for all major operators across the country. We also offer online DTH recharge for AirtelDTH, VideoconD2h, Tata Sky, RelianceBigTV, Dish TV and Sun TV. We are offering services for all GSM and CDMA prepaid subscribers across the country.

  • How to register at this site?
    • To register at our website as a customer you can click on Sign up and fill up the registration form by submitting your Name, e-mail Id, Mobile Number, Address, City and pin code etc and click on proceed. Then you will receive your user name, password and RPIN on your mobile.

  • Can I recharge any number at this website?
    • Yes, You can recharge your any prepaid mobile, DTH and Data Card at our website.

  • How can I recharge my mobile?
    • Step 1: Login your online account
    • Step 2: Choose login type as customer, Fill User name and password then click on Log In.
    • Step 3: Click on Recharge by Gateway.
    • Step 4: Choose a Payment Method Credit Card, Debit Card, Net Banking and EMI.
    • Step 5: Select your card type.
    • Step 6: Enter the Name of Card.
    • Step 7: Enter your Card Number.
    • Step 8: Enter CVV number (You can check your three digits CVV number at backside of your card).
    • Step 9: Enter Expiry Date.
    • Step 10: Click on Pay Now.
    • After that you will be redirected to your bank's website.
    • Step 11: Fill your card information.
      Don't refresh and reload the bank page. After successful payment you will got your recharge instantly. You can check the status of your order in your recharge report.
  • What to do If my account has been debited but not got recharge?.
    • In case you haven't received your recharge after successful payment it must got failure. We will add that money in your online Wallet. You can check the same amount in your online Wallet.

  • How can I recharge from my Online Wallet?
    • You can select recharge by wallet option and place an order for same or less than wallet amount for any number.

  • Would I get refund for my Online Wallet balance?
    • It is not possible yet. You can only recharge your number for same number or other number with wallet amount only. Refund for wallet amount is not available yet.

  • Whom to contact if my money has been debited, not got recharge or amount not added to my Online Wallet?
    • In this case you can contact our helpdesk Support@AapnaDukan.com. We will check about your query with payment gateway. If found charged than we will send a refund request to payment gateway. The refund must be process within 10-15 days according to bank procedure.

  • Can I do recharge by SMS?
    • Yes, If you have amount in your Online Wallet, you can place an order offline from your registered mobile number. To place an order by SMS follow the procedure: Step 1: In Your Mobile Go To: Message: Write Message. Step 2: Type: [Operator_Code]space[Mobile_No]A[Amount] and Send it to: 7460-980-464 For Example: RA 7460-980-464 and send to 7460-980-464 Balance Check: Type: CB and Send it to :7460-980-464

  • How to become Online Distributor/Retailer?
    • can join us as our business partner. We are offering Single Sim Recharge facility to our business partner. If you want to start local business in your town or territory. You can contact us at Support@AapnaDukan.com or helpline number 7460-980-464.

  • What is the Margin?
    • We are providing flat margin upto 3% to our business partners.
  • Whom to contact for any query?
    • Any query related to your recharge or business query please send a mail to us at Support@AapnaDukan.com or helpline number: 7460-980-464